Privacy Policy
Last updated: 7 August 2026
1. Who we are
Butters & Herbs (“we”, “us”) is a UK-based retailer of natural butters and oils. Our contact details are available on our Contact page.
2. What data we collect
We collect the minimum data needed to operate our business:
- Account and order data (name, email, address, phone) when you place an order
- Email address if you subscribe to product restock notifications
- Anonymous analytics (pages visited, device type) to improve our site
- Cookies essential for cart and checkout functionality
3. How we use your data
We use your data to:
- Process and deliver orders
- Send order updates and respond to enquiries
- Notify you when out-of-stock products return (only if you opt in)
- Improve our website through aggregated analytics
4. Payments
Payments are processed by PayPal. We do not store your card details. PayPal's privacy practices apply to any data they collect — see PayPal Privacy Statement.
5. Your rights
Under UK GDPR you have the right to access, correct, delete, or export your personal data. Contact us at [email protected] to exercise these rights.
6. Cookies
We use only essential cookies (cart contents, login session) and optional analytics cookies. You can control cookies via your browser settings.
7. Changes
We may update this policy from time to time. The latest version will always be on this page.